Microsoft Dynamics 365 for Healthcare

“We engaged with Pragmatiq to implement Microsoft Dynamics 365 CRM to support our marketing, sales and contract management processes. Our existing CRM system was highly inefficient and lacked the integration and reporting capabilities we needed to help our business grow.

The Pragmatiq team gained a thorough insight into our complex business needs and were able to deliver a system providing the structure, automation, and insight to enable our business to work efficiently, while acting as a strong foundation for future development and integration into our other business applications.

They demonstrated expert product knowledge and provided innovative solutions throughout the project and continue to provide high-quality guidance and support over post go-live managed service.

We enjoy working with the Pragmatiq team, not only on a professional, but also on a personal level and have built up a great easy relationship with the whole team since we’ve started working together.”

“Cavendish Health provides innovative private medical and well-being services to individuals and corporates. We previously operated across several systems and spreadsheets and recognised we needed a centralised solution, but struggled to find one that suited our unique requirements.

Pragmatiq developed a Bespoke CRM System that accommodates the core functional needs of the business and fits around our processes. This has transformed how we operate and has saved a significant amount of time across the business. Throughout the project, the Pragmatiq team has been easy to work with and has developed a deep understanding of Cavendish Health, enabling us to work well together and drive real value from the platform. We look forward to continuing the relationship and hopefully engaging on future projects.”

“We commissioned Pragmatiq to deliver a bespoke CRM for our social care and transport business. It was important that any system could be adaptable and allow for the scope of work that we do. We have been very impressed with the new CRM and feel it is fit for purpose and has given us specific functionality, and possibilities to add to the system. Pragmatiq are organised and professional in their approach and I would not hesitate in recommending them.”

“After outgrowing our training management calendar, we contacted Pragmatiq to help us design a bespoke system for our unique requirements. We are a fast-growing business requiring a system that is able to keep up with the pace and provide us with quick processes, reports, and dashboards for all departments. We have worked closely with the team for over 12 months and we are over the moon with where we currently are. Jamie guided us with the best solutions to meet a logical workflow.”

“We engaged with Pragmatiq to conduct an independent health check of our Dynamics CRM implementation. They worked with a partner to produce a very useful and insightful audit report highlighting various areas for improvement, that gave valuable feedback on what we had built so far and left us with confidence that we were on the right development approach for our strategic programme. Pragmatiq worked to tight and fixed timescales to complete a focused delivery which had real business value.”