Health and Social Care Overview

Driving Better Outcomes Through Digital Innovation   

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Transforming Health and Social Care with Technology

The health and social care sector operates in a high-pressure environment where delivering quality care and managing resources effectively are paramount. Organisations in this field face challenges such as increasing demand, regulatory complexity, and the need for robust data management to inform decision-making.   

Digital tools like Dynamics 365 and the Power Platform offer innovative solutions to streamline processes, improve communication, and enhance care delivery. By embracing technology, health and social care providers can optimise operations, meet compliance standards, and focus on improving patient and service user outcomes.   

Discover how digital transformation can support your organisation:

Dynamics 365 for Healthcare Power Platform for Healthcare

Tackling Challenges in Health and Social Care with Technology

Enhancing Patient and Service User Engagement

Ensuring timely and personalised communication is critical for building trust and improving outcomes.   

Solution: Dynamics 365 enables providers to manage patient records, send tailored updates, and track interactions for improved engagement.   

Streamlining Care Coordination

Coordinating care across teams and departments can be complex and time-consuming.   

Solution: Use Power Automate to integrate workflows between departments, ensuring seamless communication and efficient care delivery.   

Managing Workforce and Scheduling

With staff shortages and growing caseloads, effective workforce management is a significant challenge.   

Solution: Build custom scheduling tools with Power Apps to allocate staff efficiently and ensure coverage across all services.   

Ensuring Compliance and Quality Standards

The sector is heavily regulated, requiring detailed record-keeping and transparent reporting.   

Solution: Power BI provides real-time analytics and automated reports to monitor compliance and track KPIs such as patient outcomes and safety metrics.   

Optimising Resource Allocation

Maximising limited budgets and resources is vital for maintaining high standards of care.   

Solution: Use Power BI dashboards to analyse resource utilisation and forecast future needs, ensuring effective allocation.   

What is Dynamics 365 for Health and Social Care?

Dynamics 365 supports health and social care organisations by streamlining operations, improving service delivery, and ensuring a patient-centred approach.   

Key Features of Dynamics 365 for Health and Social Care: 

  • Centralised patient and service user records   
  • Automated workflows for appointment scheduling and follow-ups   
  • Tools for managing referrals and tracking outcomes   
  • Integration with other systems for a holistic view of care   

Explore how *Dynamics 365 for Health and Social Care* can empower your organisation to deliver better care. 

Cavendish Health Case Study

How the Power Platform Supports Health and Social Care

The Power Platform enables organisations to develop tailored solutions, automate processes, and make data-driven decisions—all with minimal technical expertise.   

Benefits of the Power Platform for Health and Social Care: 

  • Create bespoke apps for care planning, incident reporting, and client tracking using Power Apps.   
  • Automate administrative tasks, such as appointment reminders and care plan updates, with Power Automate.   
  • Analyse patient outcomes, staff performance, and service efficiency through Power BI.   
  • Develop secure portals for service users to access care plans and resources via Power Pages.   

Learn more about how the *Power Platform can transform health and social care delivery.*   

The Pragmatiq team gained a thorough insight into our complex business needs and was able to deliver a system providing the structure, automation, and insight to enable our business to work efficiently while acting as a strong foundation for future development and integration into our other business applications.

Patrik Karwat Head of Growth Projects at medneo GmbH

“We commissioned Pragmatiq to deliver a bespoke CRM for our social care and transport business. It was important that any system could be adaptable and allow for the scope of work that we do. We have been very impressed with the new CRM and feel it is fit for purpose and has given us specific functionality, and possibilities to add to the system. Pragmatiq are organised and professional in their approach and I would not hesitate in recommending them.”

Buko Esegbona Director of Children & Adult Services at Solutions Social Care

“At Cavendish, we previously operated across several systems and spreadsheets and recognised we needed a centralised solution, but struggled to find one that suited our unique requirements.

Pragmatiq developed a Bespoke CRM System that accommodates the core functional needs of the business and fits around our processes. This has transformed how we operate and has saved a significant amount of time across the business. Throughout the project, the Pragmatiq team has been easy to work with and has developed a deep understanding of Cavendish Health, enabling us to work well together and drive real value from the platform.”

Colin Gerstein Co-Founder/CEO at Cavendish Health

Get in Touch Today to Empower Your Health and Social Care Organisations