Managed Service

Ongoing support to help you get the most out of the technology 

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Technology should grow with your organisation, not hold you back. Our Managed Service provides ongoing support and expertise to ensure your Microsoft Dynamics 365, Power Platform, and Copilot solutions continue to meet your evolving needs. 

From helpdesk support to system enhancements, training, and strategic consultancy, we work as your dedicated Managed Support Partner to keep your systems optimised and future-ready. 

What's included?

Log-in-based use of our online portal, providing direct access to Technical and Functional Consultants who are familiar with your system.

Monthly subscription hours contribute to banked hours which can be rolled over during a 12-month period.

Monthly Power BI Report providing an overview of your Managed Service consumption.

As your organisation evolves, so will your system needs. We’re here to help implement changes and improvements quickly and effectively. 

If something in your system is not working as it should be, we are on hand to provide rapid support to resolve any issues that may arise.

Your dedicated Account Manager will provide tailored recommendations, support long-term strategy, and help plan future improvements.  

Expert support, when you need it

At Pragmatiq, our Managed Service team is dedicated to keeping your systems running smoothly. We provide:  

Responsive Support

Quick, reliable assistance when you need it most.

Experienced Consultants

Specialists who understand your system inside and out. 

Clear Communication

Our team are easy to talk too and provide the straightforward guidance you need. 

Microsoft-Certified Experts

Ensuring best practices and high-quality solutions. 

Why choose Pragmatiq’s Managed Service?

At Pragmatiq, we provide ongoing support to help your technology evolve with your organisation. With extensive experience across Microsoft solutions, including Dynamics 365, Power Platform, and Copilot Studio, our dedicated team ensures your systems remain reliable, scalable, and aligned with your goals.

Whether it’s troubleshooting, system enhancements, or strategic advice, we’re here to support your long-term success. 

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What some of our clients say...

Let's talk about your support needs

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