Microsoft Dynamics 365

Your trusted Microsoft Partner, delivering outcomes through technology.

What is Microsoft Dynamics 365?

Microsoft Dynamics 365 is a suite of intelligent business applications designed to streamline operations, enhance customer relationships, and drive business growth. At Pragmatiq, we specialise in the CRM element of Dynamics 365, helping organisations optimise sales, customer service, marketing, field operations, and project management.

Every solution we deliver is tailored to your unique needs, ensuring your business has the right tools to operate efficiently, make data-driven decisions, and scale effectively.

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Key benefits of Microsoft Dynamics 365

Centralised Solution

Centralise data across sales, marketing, customer service, and more within a single, integrated platform.

Increase Productivity

Automate processes, streamline workflows, and increase productivity with built-in AI and automation tools.

Cost-Effective & Scalable

Flexible licensing and modular applications let you pay only for what you need, with the ability to scale as your business evolves.

Deeper Insights

Leverage real-time analytics and AI-driven insights to make informed decisions and improve business performance.

Dynamics 365 Business Applications

We have expertise across the Microsoft Business Applications stack, ensuring we are well-placed to support you on your journey.

Dynamics 365 Sales

Give your sales team the tools they need to track leads, close deals faster, and build strong customer relationships. Smart insights help them focus on the right opportunities at the right time.

Explore Sales

Dynamics 365 Customer Service

Make it easier to support your customers by streamlining queries, tracking cases, and offering help across multiple channels. Customers get quicker responses, and your team works more efficiently.

Explore Customer Service

Dynamics 365 Customer Insights

Understand your customers better with a complete view of their interactions. Use this knowledge to create more relevant marketing campaigns and build stronger relationships.

Explore Customer Insights – Journeys Explore Customer Insights – Data

Dynamics 365 Field Service

Help your field teams work smarter with better scheduling, mobile access to job details, and proactive maintenance. This means faster service, fewer delays, and happier customers.

Explore Field Service

Dynamics 365 Project Operations

Experience seamless project planning, resource management, financial tracking, and more with Dynamics 365 Project Operations, ensuring the successful delivery of every project.

Explore Project Operations

Why choose Pragmatiq as your Microsoft Dynamics 365 Partner?

We believe that technology should work for you, not the other way around. That’s why we take a strategic, outcome-led approach to all our engagements, ensuring that every solution we deliver drives real value.

Consultative & Strategic: We work closely with you to understand your challenges, where you are now and where you want to be. We love truly getting to understand organisations and pride ourselves on our consultative approach, with the outcomes that you want to achieve at the core.
Microsoft experts: We are a recognised Microsoft Solutions Partner, with deep expertise in Dynamics 365, Power Platform & AI, so you can be sure you’re working with the best technology.
Partnership-focused: We don’t just deploy systems; we’re your long-term trusted technology partner, supporting your ongoing success and ensuring the technology continues to align with your vision and goals.
Sector knowledge: Experience across charities, membership organisations, professional services, and beyond.

Real results, real impact

Hear how we’ve helped organisations across different sectors achieve outcomes with Microsoft technologies.

Let's talk about how we can support you with Dynamics 365

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