At Pragmatiq, we understand that technology projects don’t always go as planned. Whether due to shifting goals, poor implementation, or a lack of alignment with your business needs, project challenges can leave organisations with systems that underperform. We specialise in helping organisations recover underperforming solutions, leveraging our expertise to get your technology back on track and delivering the outcomes you need.
Why do projects fail?
In our experience, projects often go off track for several reasons. Here are some of the most common challenges that can affect technology outcomes:
Our project recovery process: A strategic, outcome-led approach
Learn more about the steps we take when taking over a project.
We start with a high-level understanding of your technology landscape, business objectives, and pain points. This session allows us to assess the situation, prioritise key areas, and create a roadmap for successful project recovery. This 1-hour session provides us with the insight we need to assess your current situation and prepare an accurate audit proposal.
Our in-depth audit involves working with both IT and business teams to further understand the landscape and high-level processes within the business, also focussing on key frustrations and pain points of the users. These sessions are then followed by a general system and technical audit.
Typically, as a deliverable, there is an audit report to summarise our findings and highlight to the client any key recommendations for improvement. These recommendations are then prioritised by the client and a plan is put in place to implement.
Once recovery steps are defined, we transition you to our Managed Service. We can then support business as usual and any future consultancy requests can be raised, providing ongoing support and guidance.
What you can expect from Pragmatiq
When you choose Pragmatiq, you’re partnering with a team that’s committed to your success. Here’s what you can expect:
- Microsoft-Focused Expertise: With a deep understanding of Microsoft technologies, we’re positioned to help you optimize your systems for success, delivering smart, effective solutions tailored to your business.
- Strategic guidance: We work closely with you to understand your challenges, where you are now and where you want to be. We love truly getting to understand organisations and pride ourselves on our consultative approach, with the outcomes that you want to achieve at the core.
- Commitment to Excellence: We don’t compromise on quality and that’s why Excellence is one of our values. Our team holds ourselves to the highest standards to ensure that all solutions meet your needs and deliver lasting results.
- Clear, Transparent Communication: From the first discovery session to the final handover, we maintain open, honest communication, ensuring you’re always informed and involved in the process.
Get your project back on track today
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